MyAlice Customer Support Helpdesk for eCommerce

MyAlice. Streamline and personalize ecommerce customer service.

MyAlice is a streamline and personalize ecommerce customer service with the helpdesk that manages it all in one place

What is MyAlice?

Under one platform, you can manage your social media channels, live chat, chatbot, and eCommerce.

Lifetime Deal



  • Manage client support messages and ecommerce orders from one inbox
  • Alternative to: Gorgias and FreshDesk
  • Automate responses to consumer questions and provide your support agents helpful information in real-time
  • Best for: Ecommerce and retail internet sites that want to systematize their consumer experience and drive conversions


  • Find All Your consumer channels in One inbox.
  • You can create any lead gen or purchase journey on any channel without coding knowledge!
  • Connect your Shopify/ WooCommerce shop and start giving support and sales from one home window.
  • Assign tickets automatically, reassign agents, and include notes for smooth team cooperation.
  • Measure your team efficiency and get individual reports on agent performance.
  • Easy-to-deploy AI-powered chatbots for 24/7 client support in several languages.


  • Problems with compensatory your offer.
  • Don’t have built-in e-commerce.

Manage messages from your support channels on a single platform.

The MyAlice dashboard makes it easy to talk to consumers across channels effortlessly, showing you their whole communication history in one place.

Provide quality customer service when your customers need it most by creating, updating, and refunding orders in real-time.

You’ll be able to support brand-new purchase transactions and provide personal customer support simultaneously, without toggling between applications.

social channels and messages

Create a customized buying experience for your consumers with a live chat function.

MyAlice allows you to build a unique individual profile based upon each consumer’s purchase history.

You can provide recommendations based upon consumers’ interests and guide them with an individualized shopping experience.

A clean, easy-to-navigate dashboard lets you integrate live chat with social channels and e-commerce sites.

live chat

AI can automate answers to frequently asked questions to save you time.

MyAlice’s AI also allows you to automate responses to ask for exchanges, returns, and order tracking.

It’s easy to set up conversational AI to implement automatic replies to repeated inquiries, saving you tons of energy and time.

You can also use the automatic response feature to be available 24/7, so you’ll always be ready to turn an inquiry right into a transaction.

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You can see consumer order history, cart materials, and conversation threads all in one place.

Not only does MyAlice help you evaluate your agents’ efficiency in real-time, but you’ll also have the ability to increase your sales with detailed conversion reports.

Thanks to MyAlice’s accurate data-gathering abilities, you can gain significant insight right into your clients’ experience with your website.

Use the information to develop customer profiles, create customized suggestions, and support your consumers quickly with context.

conversations and order

You can’t offer a remarkable, customized client support experience and run a company all on your own. (At least, not without totally breaking down before a customer that wanted a refund.).

MyAlice is here to personalize your help desk, automate a solution to typical requests, and use information insights to drive sales.

Turn site visitors right into customers forever.

Get lifetime accessibility to MyAlice today!

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  • What’s included in this Plan: 
    • Lifetime access to MyAlice
    • All future Pro Plan updates
    • No codes, no stacking—just choose the plan that’s right for youStack up to 5 codes
    • GDPR compliant
    • You must activate your license within 60 days of purchaseYou must activate your license within 60 days of purchase
    • Ability to upgrade or downgrade between 5 license tiers
    • Only for new MyAlice users who do not have existing accounts
    • 60-day-money back guarantee, no matter the reason

Features included in All Plans:

  • Unlimited channels
  • Custom branding

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