MyAlice. Streamline and personalize ecommerce customer service.
MyAlice is a streamline and personalize ecommerce customer service with the helpdesk that manages it all in one place
Manage messages from your support channels on a single platform.
The MyAlice dashboard makes it easy to talk to consumers across channels effortlessly, showing you their whole communication history in one place.
Provide quality customer service when your customers need it most by creating, updating, and refunding orders in real-time.
You’ll be able to support brand-new purchase transactions and provide personal customer support simultaneously, without toggling between applications.
Create a customized buying experience for your consumers with a live chat function.
MyAlice allows you to build a unique individual profile based upon each consumer’s purchase history.
You can provide recommendations based upon consumers’ interests and guide them with an individualized shopping experience.
A clean, easy-to-navigate dashboard lets you integrate live chat with social channels and e-commerce sites.
AI can automate answers to frequently asked questions to save you time.
MyAlice’s AI also allows you to automate responses to ask for exchanges, returns, and order tracking.
It’s easy to set up conversational AI to implement automatic replies to repeated inquiries, saving you tons of energy and time.
You can also use the automatic response feature to be available 24/7, so you’ll always be ready to turn an inquiry right into a transaction.
You can see consumer order history, cart materials, and conversation threads all in one place.
Not only does MyAlice help you evaluate your agents’ efficiency in real-time, but you’ll also have the ability to increase your sales with detailed conversion reports.
Thanks to MyAlice’s accurate data-gathering abilities, you can gain significant insight right into your clients’ experience with your website.
Use the information to develop customer profiles, create customized suggestions, and support your consumers quickly with context.
You can’t offer a remarkable, customized client support experience and run a company all on your own. (At least, not without totally breaking down before a customer that wanted a refund.).
MyAlice is here to personalize your help desk, automate a solution to typical requests, and use information insights to drive sales.
Turn site visitors right into customers forever.
- What’s included in this Plan:
- Lifetime access to MyAlice
- All future Pro Plan updates
- No codes, no stacking—just choose the plan that’s right for youStack up to 5 codes
- GDPR compliant
- You must activate your license within 60 days of purchaseYou must activate your license within 60 days of purchase
- Ability to upgrade or downgrade between 5 license tiers
- Only for new MyAlice users who do not have existing accounts
- 60-day-money back guarantee, no matter the reason
Features included in All Plans:
- Unlimited channels
- Custom branding