Spike.sh Easy incident management

Spike.sh’s goal is to reduce the complexity of managing incidents and make it simple, so teams of all sizes can use it. It’s an easy incident management app with real-time platform health, easy escalation policies, suppressing repeat incidents, activity logs, and more.

Spike.sh helps you alert the right team members about incidents that affect your customer.

What is Spike.sh?

Spike.sh is a simple incident management application that alerts by phone, Slack, or emails to help you fix infrastructure problems.

Lifetime Deal

Spike.sh

TL;DR

  • Get alerts via SMS, Slack, phone call, and more when your website goes down, and create an on-call schedule to respond swiftly.
  • Alternative to: Pagerduty, xMatters, and OpsGenie
  • Create branded status pages that inform customers about website conditions and any issues that are occurring
  • Best for: managers of Websites, mobile apps, and ecommerce stores who want automated feedback and updates on their uptime

Main Features:

  • Unlimited alerts
  • Unlimited integrations
  • On-call management
  • Simple pricing
  • Auto resolve incidents
  • Add team members
  • Group repeat incidents
  • Mute incidents
  • Suppress repeat incidents
  • Reassign incidents
  • Public incident page
  • Detailed activity log
  • Unlimited services
  • Affected services
  • Simple escalation policies
  • Repeat escalations
  • Acknowledge timeout
  • Reports
  • MTTR and MTTA
  • Weekly reports in email
  • Phone alerts
  • SMS alerts
  • Slack alerts
  • Email alerts

Pros:

  • Speedy customer service
  • Functional and straightforward tools for keeping your projects organized.
  • Efficient message-centered approach
  • Conversations like email threads are much easier to use

Cons:

  • Not all your work email accounts are free.

Uptime monitoring that immediately notifies you when your website goes down.

With Spike.sh, you can monitor your website’s availability, create status pages, and manage incidents in one place.

It will monitor your website, ecommerce store, or mobile app and send you digital alerts whenever something goes wrong, so you don’t miss a beat.

Any tech issue will be automatically escalated to another team member if you receive no response.

Integration with Amazon Web Services, Datadog, Grafana, and over 80 other workflow tools.

Spike.sh’s 80+ integrations, such as AWS, Google Cloud, Datadog, and Grafana, allow you to monitor every aspect of your website or app.

The platform supports alerts across seven channels: phone calls, SMS messages, emails, mobile notifications, Slack, Discord, and Microsoft Teams.

You can also set up alerts for common problems like CPU spikes, crashes of mobile apps, and slow web pages.

Customization with your status pages to demonstrate your website’s reliability.

Use spike.sh to create a status page to easily communicate your site and app condition.

You can even host the page on your domain and add your logo to stay consistent with your brand.

Demonstrate the reliability of your site with your status page.

Plus, your status page will show real-time updates during major incidents, allowing you to reduce support tickets.

On-call schedules for the development team to share tech issues.

Software-development teams can set up on-call schedules for their teams to address those error alerts with Spike.sh.

With on-call schedules, your team can take turns dealing with tech issues, so the same team members do not handle all alerts at the same time.

Spike.sh also provides templates so that you can build out the most popular on-call schedules in just a few clicks.

Easily share your on-call schedule with your team by exporting it to Apple, Google, and Outlook.

In addition to monitoring uptime, alerts, status pages, and incident management, Spike.sh helps you avoid web errors next time.

Get lifetime access to Spike.sh today!

What’s included in this Plan: 

  • Lifetime access to Spike.sh
  • All future Business Plan updates
  • Choose the plan that’s right for you-no codes; no stacking is required
  • Activate your license within 60 days of purchase
  • Choose between four license tiers
  • GDPR compliant
  • Available to new Spike.sh users only
  • Please note: Spike regulates deal term usage.sh’s Fair Use policy
  • Note: Only customers in the US & Canada will be provided with phone calls and SMS limits
  • Note: A phone number is required to use Spike.sh
  • 60-day money-back guarantee, no matter the reason

Features Included in All Plans:

  • Unlimited teams
  • Unlimited alerts
  • Unlimited On-call schedules
  • Templates
  • Reports
  • Dynamic Priority and Severity
  • Unlimited escalations
  • Unlimited integrations
  • Unlimited services
  • Unlimited incidents
  • Unlimited alert rules
  • Incident grouping
  • Incident suppressing
  • Incident intelligence

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